Shipping & Dispatch
When will my order be dispatched to me?
Once your silk is manufactured, we ship orders Monday to Friday from either our Melbourne or Sydney Studios within 24-48 hours.
Australian Shipping - Standard Australia Post - 3 to 10 Days
FREE SHIPPING of items is available for all orders via Australia Post when you spend over $75. Under $75, Standard shipping is only $8.95. Free shipping is automatically applied at check out. We ship all orders with Australia Post, in postage satchels. You will be emailed a tracking number once your item/s are dispatched. Allow 3+ days for delivery.
Australian Shipping - Australia Express Post - Next Day
(Disclaimer: Australia Post currently does not guarantee this time frame during COVID-19 due to Australia Posts high volumes)
FREE EXPRESS SHIPPING of items is available for all orders via Standard Australia Post when you spend over $150. Orders under $150, we offer discounted Australia Express Post shipping for only $12.95 within Australia. Australia Express Post Shipping state next day delivery, excluding weekends, subject to Australia post COVID19 delays due to demand in your area. You will be emailed a tracking number once your item/s are dispatched.
WE'RE SORRY. We are not shipping to all international areas during the COVID-19 pandemic as international flights and deliveries are too unpredictable. Please contact us if you want to obtain a quote.
USA and New Zealand
We are currently only shipping internationally to United States of America & New Zealand.
Orders are sent Standard Australia Post and may take 10-25 days once dispatched. Whilst this is the current turnaround offered by Australia Post, we kindly ask that customers be aware of the possibility of longer delays during COVID-19.
Maximum weight 3kg for a flat fee of $25 AUD. Please allow 48 hours processing time for international orders. International Shipping requires a signature on arrival.
Receive FREE USA & NZ shipping when you spend over $200 AUD.
Please note: International customers may be required to pay sales tax, duty or customs charges. All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on each country. Please contact your local customs office if you are unsure of the applicable taxes and custom fees. Boutique Black is not responsible for any additional taxes and custom charges that are requested during the shipment of your order.