Shipping & Dispatch

COVID-19 Changes to shipping

We are available to ship daily from Melbourne. 

As per advice from Australia Post, there are local Australian shipping delays. For Australian deliveries, current high volumes exceed their most busiest Christmas period. The heavy volume coupled with reduced flights are impacting standard delivery times. Please allow extra time to receive your order. 

International parcels are severely delayed for many destinations, therefore we are currently not dispatching internationally during this time. When airline capacity does become available we will begin shipping internationally again.

We understand that these international and local impacts are frustrating for some customers. We will do everything we can to get you your local order as quickly as possible and we hope to start international shipping as soon as it's practical. We will continue to monitor changes frequently and update this page as situations evolve.

When will my order be dispatched to me? 

We ship orders from Melbourne Australia within 24-72 hours of placement.

Free Australian Shipping

Australian Shipping - Standard Australia Post - 3+ Days
 

FREE SHIPPING of items is available for all orders via Standard Australia Post. Free shipping is automatically applied at check out. We ship all orders with Australia Post, in postage satchels. You will be emailed a tracking number once your item/s are dispatched. Allow 3+ days for delivery.

 

Australian Shipping - Australia Express Post - Next Day (not guaranteed during COVID-19 due to Australia Posts high volumes)
 

We offer discounted Australia Express Post shipping for only $12.95 within Australia. Australia Express Post Shipping state next day delivery, excluding weekends. You will be emailed a tracking number once your item/s are dispatched.

International Shipping

WE'RE SORRY. NOT AVAILABLE DURING COVID-19 as international flights and delivery is too unpredictable and delayed. 
International Shipping - Standard Australia Post - 3 to 14 days 

We charge a flat rate of $25 for shipping international orders under $150AUD. Orders over $150AUD receive FREE INTERNATIONAL SHIPPING. Maximum weight 3kg. Please allow 48 hours processing time for international orders allowing 3-14 business days to receive your order once dispatched. International Shipping requires a signature on arrival. 

 

International Express Post - Please contact us for a quote 

Please email us your address details and requested items for a quote. Express shipping is available via DHL or Australia Post. 

 

Boutique Black ships to the following countries: Albania, Austria, Belgium, Cambodia, China, Cook Islands, Colombia, Canada, Denmark, Estonia, Fiji, Finland, France, Greece, Germany, Hong Kong, India, Indonesia, Iceland, Ireland, Italy, Japan, Luxembourg, Laos, Macau, Malaysia, Maldives, Mexico, Monaco, Netherlands, Norway, New Caledonia, New Zealand, Papua New Ginea, Philippines, Portugal, Poland, Singapore, Soloman Islands, Sri Lanka, Spain, Sweden, Switzerland, Taiwan, Thailand, Vanuatu, Vietnam, UK and USA. 

 

Please note: International customers may be required to pay sales tax, duty or customs charges. All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on each country. Please contact your local customs office if you are unsure of the applicable taxes and custom fees. Boutique Black is not responsible for any additional taxes and custom charges that are requested during the shipment of your order.

BOUTIQUE BLACK

Luxury 100% Silks
Sleepwear & Lingerie

+61 3 9416 5371
 Melbourne Australia

Images and content © 2020 Boutique Black